Reviews for BMS Garage Doors and Gates Inc.
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Rating
93Google: 5 ⭐ BBB: A Yelp: 4.5 ⭐ -
Address
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Contact
Featured Reviews
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Review from Aaron K.
Published:almost 2 years ago
Yelp 5So let's be honest. It's extremely stressful to trust a person with your home. It is. We know it. But so does David at BMS GARAGE DOORS AND GATES! It felt like from my first call with David that his goal was to make my garage door install as stress and anxiety free as possible. In fact. He simply replied "No problem!" To most of my requests. From asking him to meet me on my schedule. "No problem !" To installing my door in a short time frame "No Problem!" To me asking for a few special touches "No problem !" To me insisting that I'm extremely picky when it comes to quality. "No problem ! I am too!" Now David met me and my wife in our home. He was on time. Polite. Clean and professional as well as courteous and well spoken. He discussed options with us. He was straightforward about the prices and what he could and could not do for us. He pointed out that our contractor needed to do some additional work prior to a successful door install and he worked seamlessly with our contractor (Om's Home Remodeling. Ask for Yuval "Yuvi". You'll love him!) Anyways. I just got done clicking my clicker about a 1/2 million times and gleefully watching my new door go up n down. I checked the safety sensors. I checked the hardware. I checked it all! No weird POPS ! or BANGS! No rattling like 77 tin cans behind a VW Bug. Just a very quiet whirring sound and me laughing happily until I saw neighbors staring. The work is very high quality. The service is top notch. The products are high end. The price was so fair I feel like I owe him something extra. I think they got it right ! I'm picky and I can be extremely critical of mistakes. I have nothing bad to say about BMS or Mister David. Thanks guys !!
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Review from Elizabeth H.
Published:almost 2 years ago
Yelp 5They repair man came an hour when it was raining after I called them and they fixed our garage door that wouldn't close all the way without having to get a brand new door. Would highly recommend for emergencies.
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Review from Jenn L.
Published:about 2 years ago
Yelp 5Ah yes, the perks of owning a home. We closed our garage door this morning and I heard a loud metal clank and lo and behold, the garage door wouldn't open. Turns out our springs gave out (they were old so it was about time). We got a couple quotes via Yelp and BMS came back with a reasonable quote and showed up within the hour! Talk about being quick and efficient. Sean helped us change out our weather strip, two drums and two springs in what seemed like no time. He walked us through what the issues were and what needed to be done. The takeaway: Sean was quick, efficient and transparent. I'd highly recommend giving them a call when you run into any garage troubles!
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Review from Sarah T.
Published:about 2 years ago
Yelp 5I cannot recommend Sean and BMS enough. Sean visited the property three times before installing the system. He adjusted the quote to fit our needs and did not try to over sell while still balancing safety, utility, and budget. Sean also took the time to teach us about the system, including the options before it was installed then using the system after it was installed. It took some time and coordination to schedule the work because of the weather, but Sean communicated well in advance of any changes and easily accommodated my schedule. Santiago who installed the system, was also very thorough and took the extra time to the conduit was not only installed properly. After installation, Sean came back at our request to adjust the keypad location (we changed our mind on location). Sean was also available for trouble shooting (user error) weeks after install. Sean is very responsive by text, phone call, and offered to come to the property to show me how to make the necessary adjustments to the system. Having contacted many vendors for this project, I can confidently say that Sean and his team are exceptional.
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Review from Michelle O.
Published:about 2 years ago
Yelp 5Very pleased with this company. Firstly, the response to our initial inquiry was within 15 minutes. Sean came by soon after to discuss my needs and made sure he understood want I wanted in an iron gate. He adjusted and adapted with his contractors and welders to customize the gate with quality materials. Workers were diligent and followed his directions. He was honest about his familiarity or not of products like ring doorbells etc. and helped us explore options to meet our needs without added costs or electrical work. I also had him install a new garage door opener and update garage parts. The opener is now updated with camera and Smart Control. He did not push for anything that was not needed and was honest about the condition of certain parts that could wait before replacing and to keep the sturdy wooden garage door rather than replace to a newer aluminum type given crime demographics. It was great that this company provided quality service and products for both needs saving us time and money in the end. Yes, I recommend them for gates and garage needs.
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Review from Gio R.
Published:about 2 years ago
Yelp 5Sean arrived in the morning assessing our situation with our gate he figured out what was wrong. He left and sent Santiago to fix the problem with our gate. Santiago was professional, (super nice man) he explained everything he was doing and made sure we were happy with everything before he left. Very knowledgeable man. I would recommend this business. Thank you BMS
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Anonymous Review
Published:about 2 years ago
Google 5Exceptional service and top-notch workmanship! BMS Garage Doors and Gates installed my new garage door and gates with precision and professionalism. From the initial inquiry to the final result, their team exceeded expectations. Highly recommend!
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Review from Shi S.
Published:about 2 years ago
Yelp 5David was kind to accommodate my request after I was arguing with HOA that I need a new garage door. After I got back to him after so long time, he had scheduled me the installation next day, same price, same service, no other bullshit. And here came Alex the next day, quickly finished his work, got me to test door, everything was a clean install then took the check and left. It had been such a clean business with BMS Garage Doors. definitely would be coming back to them if my or my neighbors garage door breaks
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Review from Maria G.
Published:about 2 years ago
Yelp 5Shay didn't charge me for the emergency service to look at my garage door for a quote. Very professional and straightforward.
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Review from David O.
Published:about 2 years ago
Yelp 5Fast response to my call, arrived 30 min later and fixed the broken spring in 30 min. Excellent service and a good value.
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Anonymous Review
Published:about 2 years ago
Google 5Our garage door was broken and our car was stuck in our garage. We called BMS early and they were there within a few hours to fix our door. Sean was awesome, he was very courteous and explained all our options clearly and left us to make the decision that made sense for us. He went the the extra mile, explaining how we should maintain our door, rollers and new springs to get the maximum efficiency. Great experience all round.
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Anonymous Review
Published:about 2 years ago
Google 5Had an issue with a garage door and BMS came out on a sunday. The issue ended up being very simple (its an old door) and they did not charge for the service call. Chi was great and provided a quote on the spot for a new door and installation. Will definitely consider BMS when we are ready to make the investment.
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Review from John N.
Published:about 2 years ago
Yelp 5Sean was outstanding. He arrived within the promised time frame, assessed the problem right away, provided cost alternatives and benefits, then proceeded to do the repair in a very timely and professional manner. Highly recommend Sean and BMS Garage Doors!
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Anonymous Review
Published:about 2 years ago
Google 5Thank you Jesse and Pirooz for your great service and professionalism! This is one of the very few companies that has earned every 5-star that you can see on this Google account. Fair price, professional estimater and installer, great quality of work, respect for the client's time, great communication. I cannot recommend them enough.
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Anonymous Review
Published:over 2 years ago
Google 5I finally found a nice and knowledgeable person that worked on my gate . Sauce is reliable , digging deep to problem solving my gate issue . He went back and forth in the last few days to find the parts and got my gate working again . I highly recommend his service to everyone who needs a gate person . Thank you David !!
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Anonymous Review
Published:over 2 years ago
Google 5have no complaints or any bad feedback with the work the repairman did for us. I appreciate the tips he gave me in keeping our garage door in good shape always. I highly recommend BMS Garage Doors! 5 Stars!
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Anonymous Review
Published:over 2 years ago
Google 5BMS, David and Santiago, are the professionals you hope to get. Our HOA parking swing gates needed new motors. I'm a project manager in construction, also a resident of the HOA, and made the worse hire in my 40 years in the business of a BMS competitor. We had 5 months of irregular operation after the installation was completed, said competitor made at least a dozen attempts to correct problems, eventually stopping all forms of communication leaving the gates inoperable. I contacted the motor manufacturer, discussed ongoing issues with the motors, asked if they could recommend a technician in the Bay Area. Santiago, from BMS, confirmed with the gate motor manufacturer engineer that swing arm dimensions and motor locations we're incorrect, too far out of specification to operate trouble free. The original installer did not follow the online, downloadable, installation specifications for the motors and swing arm locations and dimensions. BMS proposed and completed a complete reinstallation including moving the motor concrete pads, re-installed wiring and magnet lock, concealing wiring, making connections in weather tight junction boxes, up to professional and manufacturer standards. The first installer surface mounted all wiring that controlled what were supposed to be security devices! The gate magnetic lock, remote keypad and motors installations are now neat, clean, secure and operating glitch free. We as an HOA are grateful for BMS knowledge and professionalism.
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Anonymous Review
Published:almost 3 years ago
Google 5David is the one you can trust and I would recommend BMS Garage Doors to everyone. I have to admit that I didn't trust David at the beginning and I didn't know how the market is inflated now. I backed out of the initial agreement with David to fix/replace my garage door opener problem because I received quotes from other companies with lower prices over the phone. David was so nice that he didn't try to force me to make a deal with him now or never. Instead he explained that quotes over the phone were usually lower and they would charge more usually after on site estimates. He gave me time to contact the other companies, compare the prices and come back to him later. I did and found out everything David said was true. David offered me a good and competitive price in the market. I felt embarrassed and ashamed to be honest. But when I came back to David and he was still kind and patient. He arranged an appointment immediately to replace my garage door opener on the same day which made our life easier with a working garage door opener. David is definitely a good person and is the one that I would like to do business with. I have to mention Philip as well who did the installation of a new garage door opener. He did a great job. He is a nice guy and answered every questions I asked patiently. I am very grateful to have BMS Garage Door do my job and would recommend it to everyone.
No reviews found
No reviews found
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Anonymous Review
Published:about 2 years ago
Google 5Exceptional service and top-notch workmanship! BMS Garage Doors and Gates installed my new garage door and gates with precision and professionalism. From the initial inquiry to the final result, their team exceeded expectations. Highly recommend!
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Anonymous Review
Published:about 2 years ago
Google 5Our garage door was broken and our car was stuck in our garage. We called BMS early and they were there within a few hours to fix our door. Sean was awesome, he was very courteous and explained all our options clearly and left us to make the decision that made sense for us. He went the the extra mile, explaining how we should maintain our door, rollers and new springs to get the maximum efficiency. Great experience all round.
-
Anonymous Review
Published:about 2 years ago
Google 5Had an issue with a garage door and BMS came out on a sunday. The issue ended up being very simple (its an old door) and they did not charge for the service call. Chi was great and provided a quote on the spot for a new door and installation. Will definitely consider BMS when we are ready to make the investment.
-
Anonymous Review
Published:about 2 years ago
Google 5Thank you Jesse and Pirooz for your great service and professionalism! This is one of the very few companies that has earned every 5-star that you can see on this Google account. Fair price, professional estimater and installer, great quality of work, respect for the client's time, great communication. I cannot recommend them enough.
-
Anonymous Review
Published:over 2 years ago
Google 5I finally found a nice and knowledgeable person that worked on my gate . Sauce is reliable , digging deep to problem solving my gate issue . He went back and forth in the last few days to find the parts and got my gate working again . I highly recommend his service to everyone who needs a gate person . Thank you David !!
-
Anonymous Review
Published:over 2 years ago
Google 5have no complaints or any bad feedback with the work the repairman did for us. I appreciate the tips he gave me in keeping our garage door in good shape always. I highly recommend BMS Garage Doors! 5 Stars!
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Anonymous Review
Published:over 2 years ago
Google 5BMS, David and Santiago, are the professionals you hope to get. Our HOA parking swing gates needed new motors. I'm a project manager in construction, also a resident of the HOA, and made the worse hire in my 40 years in the business of a BMS competitor. We had 5 months of irregular operation after the installation was completed, said competitor made at least a dozen attempts to correct problems, eventually stopping all forms of communication leaving the gates inoperable. I contacted the motor manufacturer, discussed ongoing issues with the motors, asked if they could recommend a technician in the Bay Area. Santiago, from BMS, confirmed with the gate motor manufacturer engineer that swing arm dimensions and motor locations we're incorrect, too far out of specification to operate trouble free. The original installer did not follow the online, downloadable, installation specifications for the motors and swing arm locations and dimensions. BMS proposed and completed a complete reinstallation including moving the motor concrete pads, re-installed wiring and magnet lock, concealing wiring, making connections in weather tight junction boxes, up to professional and manufacturer standards. The first installer surface mounted all wiring that controlled what were supposed to be security devices! The gate magnetic lock, remote keypad and motors installations are now neat, clean, secure and operating glitch free. We as an HOA are grateful for BMS knowledge and professionalism.
-
Anonymous Review
Published:almost 3 years ago
Google 5David is the one you can trust and I would recommend BMS Garage Doors to everyone. I have to admit that I didn't trust David at the beginning and I didn't know how the market is inflated now. I backed out of the initial agreement with David to fix/replace my garage door opener problem because I received quotes from other companies with lower prices over the phone. David was so nice that he didn't try to force me to make a deal with him now or never. Instead he explained that quotes over the phone were usually lower and they would charge more usually after on site estimates. He gave me time to contact the other companies, compare the prices and come back to him later. I did and found out everything David said was true. David offered me a good and competitive price in the market. I felt embarrassed and ashamed to be honest. But when I came back to David and he was still kind and patient. He arranged an appointment immediately to replace my garage door opener on the same day which made our life easier with a working garage door opener. David is definitely a good person and is the one that I would like to do business with. I have to mention Philip as well who did the installation of a new garage door opener. He did a great job. He is a nice guy and answered every questions I asked patiently. I am very grateful to have BMS Garage Door do my job and would recommend it to everyone.
-
Review from Aaron K.
Published:almost 2 years ago
Yelp 5So let's be honest. It's extremely stressful to trust a person with your home. It is. We know it. But so does David at BMS GARAGE DOORS AND GATES! It felt like from my first call with David that his goal was to make my garage door install as stress and anxiety free as possible. In fact. He simply replied "No problem!" To most of my requests. From asking him to meet me on my schedule. "No problem !" To installing my door in a short time frame "No Problem!" To me asking for a few special touches "No problem !" To me insisting that I'm extremely picky when it comes to quality. "No problem ! I am too!" Now David met me and my wife in our home. He was on time. Polite. Clean and professional as well as courteous and well spoken. He discussed options with us. He was straightforward about the prices and what he could and could not do for us. He pointed out that our contractor needed to do some additional work prior to a successful door install and he worked seamlessly with our contractor (Om's Home Remodeling. Ask for Yuval "Yuvi". You'll love him!) Anyways. I just got done clicking my clicker about a 1/2 million times and gleefully watching my new door go up n down. I checked the safety sensors. I checked the hardware. I checked it all! No weird POPS ! or BANGS! No rattling like 77 tin cans behind a VW Bug. Just a very quiet whirring sound and me laughing happily until I saw neighbors staring. The work is very high quality. The service is top notch. The products are high end. The price was so fair I feel like I owe him something extra. I think they got it right ! I'm picky and I can be extremely critical of mistakes. I have nothing bad to say about BMS or Mister David. Thanks guys !!
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Review from Elizabeth H.
Published:almost 2 years ago
Yelp 5They repair man came an hour when it was raining after I called them and they fixed our garage door that wouldn't close all the way without having to get a brand new door. Would highly recommend for emergencies.
-
Review from Jenn L.
Published:about 2 years ago
Yelp 5Ah yes, the perks of owning a home. We closed our garage door this morning and I heard a loud metal clank and lo and behold, the garage door wouldn't open. Turns out our springs gave out (they were old so it was about time). We got a couple quotes via Yelp and BMS came back with a reasonable quote and showed up within the hour! Talk about being quick and efficient. Sean helped us change out our weather strip, two drums and two springs in what seemed like no time. He walked us through what the issues were and what needed to be done. The takeaway: Sean was quick, efficient and transparent. I'd highly recommend giving them a call when you run into any garage troubles!
-
Review from Sarah T.
Published:about 2 years ago
Yelp 5I cannot recommend Sean and BMS enough. Sean visited the property three times before installing the system. He adjusted the quote to fit our needs and did not try to over sell while still balancing safety, utility, and budget. Sean also took the time to teach us about the system, including the options before it was installed then using the system after it was installed. It took some time and coordination to schedule the work because of the weather, but Sean communicated well in advance of any changes and easily accommodated my schedule. Santiago who installed the system, was also very thorough and took the extra time to the conduit was not only installed properly. After installation, Sean came back at our request to adjust the keypad location (we changed our mind on location). Sean was also available for trouble shooting (user error) weeks after install. Sean is very responsive by text, phone call, and offered to come to the property to show me how to make the necessary adjustments to the system. Having contacted many vendors for this project, I can confidently say that Sean and his team are exceptional.
-
Review from Michelle O.
Published:about 2 years ago
Yelp 5Very pleased with this company. Firstly, the response to our initial inquiry was within 15 minutes. Sean came by soon after to discuss my needs and made sure he understood want I wanted in an iron gate. He adjusted and adapted with his contractors and welders to customize the gate with quality materials. Workers were diligent and followed his directions. He was honest about his familiarity or not of products like ring doorbells etc. and helped us explore options to meet our needs without added costs or electrical work. I also had him install a new garage door opener and update garage parts. The opener is now updated with camera and Smart Control. He did not push for anything that was not needed and was honest about the condition of certain parts that could wait before replacing and to keep the sturdy wooden garage door rather than replace to a newer aluminum type given crime demographics. It was great that this company provided quality service and products for both needs saving us time and money in the end. Yes, I recommend them for gates and garage needs.
-
Review from Gio R.
Published:about 2 years ago
Yelp 5Sean arrived in the morning assessing our situation with our gate he figured out what was wrong. He left and sent Santiago to fix the problem with our gate. Santiago was professional, (super nice man) he explained everything he was doing and made sure we were happy with everything before he left. Very knowledgeable man. I would recommend this business. Thank you BMS
-
Review from Shi S.
Published:about 2 years ago
Yelp 5David was kind to accommodate my request after I was arguing with HOA that I need a new garage door. After I got back to him after so long time, he had scheduled me the installation next day, same price, same service, no other bullshit. And here came Alex the next day, quickly finished his work, got me to test door, everything was a clean install then took the check and left. It had been such a clean business with BMS Garage Doors. definitely would be coming back to them if my or my neighbors garage door breaks
-
Review from Maria G.
Published:about 2 years ago
Yelp 5Shay didn't charge me for the emergency service to look at my garage door for a quote. Very professional and straightforward.
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Review from David O.
Published:about 2 years ago
Yelp 5Fast response to my call, arrived 30 min later and fixed the broken spring in 30 min. Excellent service and a good value.
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Review from John N.
Published:about 2 years ago
Yelp 5Sean was outstanding. He arrived within the promised time frame, assessed the problem right away, provided cost alternatives and benefits, then proceeded to do the repair in a very timely and professional manner. Highly recommend Sean and BMS Garage Doors!